I don't know what happened, Ismael normally never arrive late, perhaps this was a misunderstanding since you sent me a message that you arrive an hour later (I spoke with Ismael and he wasn't aware that he was late, normally he is always there 30 min before the flight arrives) So probably it was my fault because I didn't understood your message about late arrival. Sorry for this. Our price for picking up from the airport is 30 CUC, this is the official price, it's possible that you can find taxis for less, when there are few people waiting and a lot of taxis without clients. We never take 35, perhaps this was a problem with the exchange rate or Ismael had no change? Could you explain what happened in a private message? So that we can avoid that it happens again. The shower: The shower normally works perfectly fine (we stay in the apartment when we are in Cuba, and we put a system at the beginning of the year that guarantees 24 hours water even if there are problems with the water pressure in the building). There were in fact problems with the water pump in the building at the beginning of the year, I thought the problems were resolved. I asked Maria, and she said that you never complained about the shower, so unfortunatey we couldn't resolve this , because we didn't know about it. In any case, we'll send a plumber to have a look at the system.