POINTS FORTS DU LOGEMENT
Parfaitement propre5 voyageurs ayant séjourné récemment dans ce logement ont indiqué qu'il était parfaitement propre.
ClimatisationIl s'agit de l'un des rares logements de la région qui dispose de cet équipement.
Experience all there is to love about Lake Tahoe in this elegant 2-bedroom, 1.5-bathroom home, with rustic finishes and modern luxury including two spacious decks and a hot tub with mountain views and lake views!
Parking gratuit sur place
Pas de fête ni de soirée
L'entrée dans les lieux se fait à partir de 15:00
Départ avant 10:00
Linnens and bedding wasn’t clean when we arrived! Pet hairs everywhere which was really uncomfortable! Couldn’t sleep on the not washed Linens! Everything else was great .
Réponse de Bo :
Hi Lidiya, Thank you for your review, and we’re happy to hear you had a great stay at our place! That being said, we’re so sorry for the cleanliness issues that occurred during your stay with us. We wish we had known at the time so that we could have helped out -- our 24/7 guest hotline is always available if anything ever comes up while staying at one of our properties. Please be assured our local Field Operations Team is following up to ensure the linens are clean and this feedback is addressed with Housekeeping. If there is anything else we can still do for you, please reach out any time and let us know. -The TurnKey VR Team
Fantastic location with everything you need for a great Tahoe experience. Comfy beds and great setup for my family (wife and 8-yr-old son) during a quick weekend away. Nice open floorplan with lots of light. Easy walk over to the lake and down the street to a cosy breakfast spot…
Wonderful place that we look forward to staying again! Would be nice to have upstairs bedroom, cable in downstairs bedroom, roundabout driveway to ease getting in and out on a busy main road. Very clean, hot tub on the deck was wonderful with lake views, great location close to l…
Bo has a lovely, updated home in a beautiful location. There are partial lake views from the upstairs hot tub which was spectacular. We stayed for 10 days however this house is not equipped for lengthy stays. There was only 1 kitchen towel in the whole place and no replacement ki…
Réponse de Bo :
Hello Emily, Thank you so much for leaving this review. We are sorry to hear about the issues you encountered and for any inconvenience this caused. At TurnKey, it’s our highest priority to make sure our guests have the best experience possible, but if problems do arise, we try our very best to make things right in any way we can. We know it doesn’t change things, but thank you for accepting the compensation we were able to offer you. We are glad to hear the hot tub issues were resolved and can assure you we will be following up on everything else you mentioned. If there is anything else we can do for you, please reach out anytime, and let us know. -The TurnKey VR Team
Great location in Carnelian Bay, making all ski resorts on the north side of the lake easily accessible. Our group enjoyed the open floor plan on the main floor for hanging out and preparing and eating meals together. Also the deck and hot tub have a filtered or partial view of…
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
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