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Cassamia, Luxury Villa, 5 bdrm Jimbaran, Bali

Profil utilisateur de Lucas
Lucas

Cassamia, Luxury Villa, 5 bdrm Jimbaran, Bali

14 voyageurs
6 chambres
7 lits
5,5 salles de bain
14 voyageurs
6 chambres
7 lits
5,5 salles de bain
POINTS FORTS DU LOGEMENT
Arrivée autonomeVous pouvez entrer dans les lieux facilement avec un portier.
Parfaitement propre2 voyageurs ayant séjourné récemment dans ce logement ont indiqué qu'il était parfaitement propre.
Lave-lingeIl s'agit de l'un des rares logements de la région qui dispose de cet équipement.

Enjoy a relaxing stay at Villa CassaMia, a stunning 2-storey luxury villa located in Jimbaran, 10 minutes from Airport, 100 meters from the beach. The newly built villa with 5 master bedrooms plus kids room.

Équipements

Cuisine
Wi-Fi
Fer à repasser
Sèche-linge
Parking gratuit sur place
Lave-linge

Couchages

Chambre 1
1 lit double
Chambre 2
1 lit double
Chambre 3
1 lit double
Chambre 4
1 lit double
Chambre 5
1 lit queen size
Chambre 6
2 lits simples

Règlement intérieur

L'entrée dans les lieux se fait à partir de 14:00
Départ avant 12:00
Arrivée autonome avec personnel de l'immeuble

Accessibilité

Large porte vers l'entrée du logement
Accès à l'entrée bien éclairé

Disponibilité

11 commentaires

Précision
Communication
Propreté
Emplacement
Arrivée
Qualité-prix
Profil utilisateur de Yemima
Yemima
juin 2018
This place and facilities is nice but the villa manager doest not deserve superhost status. The check in process was the worst ever!!!!!!! We understood that we could use the place for 16 people but we were asked to pay more when we showed up because we were more than 10 people…
Profil utilisateur de Lucas
Réponse de Lucas :
I'm sorry Yemima but there was a communication error. For some reason when i gave you a special rate it was only meant to be for 10 people without breakfast, however Airbnb automatically calculated the rate for 16 people including breakfast. I did not receive this information from Airbnb, however as you had a confirmation note we accepted the rate you had. We have since clarified the booking process with Airbnb. So you ended up having 16 people stay and getting breakfast included for the same rate of 10 people with no breakfast. Our mistake but understand you got a very good deal. Our manager was a bit confused and there is no excuse for her to argue. I apologize for that. Unfortunately through this incident she has left the villa after 5 years of nothing but positive reviews. We have changed the Villa Manager and the Airbnb booking process. I would also like to point out in your personal views you mentioned , "Your place is very nice and spacious for 16 people! We really had a great time." So apart from the check in process everything was great. I would like to also suggest for you in the future that you communicate better when you make your bookings to avoid communication breakdown. We requested many times via email on how many kids and adults there would be. The villa is set up for 10 Adults, 4 -6 kids. All you mentioned was 3 families and 2 grandparents and just arrived. You can see by our email communication we were trying to be helpful but you were purposely vague. To me this is you trying to abuse our system. Again sorry for this issue as this is the first bad review we have had in 5 years. We will make sure our booking system is clearer so people like you cant take advantage of it.
juin 2018
Profil utilisateur de Matthew
Matthew
avril 2018
Lucas and Ari were amazing host. Sadly in Bali, Indonesia alot of Villa's are thinking they are hotels or resorts where many unnecessary rules and regulations are made and they ask that anything taken is taxed at 21%. This is a Villa that DOES NOT do that so for that reason 10 …
Profil utilisateur de Tom
Tom
mars 2018
We have been to Bali a dozen times and stayed in many different locations. We always knew Jimbaran to be an upscale and beautiful area on the sunset side of the island. We were not disappointed in the Villa or the facilities. The grounds are very large and allowed both families w…
Profil utilisateur de 昊
février 2018
房子很大,我们一家人很开心的度过了一个美好的假期。房东可以帮忙叫司机和打扫卫生,晚上有专人安保。感谢所有的工作人员,期待下次还会来这里度假
Profil utilisateur de 中琛
中琛
novembre 2017
Everything is wonderful in this place. My friend and I had a really great experience in Villa Cassamia. All the staffs in villa are very kind. Thanks for your service. I highly recommend everybody to come.
Profil utilisateur de Rob
Rob
octobre 2017
An absolutely sensational place to spend some down time. We were here with 4 adults and 4 small kids, but never felt we were living out of each other's pockets. Place looks exactly as described. Very central and easy to get around.
Profil utilisateur de Pollyanna
Pollyanna
août 2017
We had a great stay at CassaMia. The house is huge, spacious and an excellent choice for groups. All the bedrooms were really large and the living space was airy, open and comfortable. We had a couple of staff to assist who made pancakes and eggs every morning and cooked lots o…

Hôte : Lucas

SingapourMembre depuis mai 2014
Profil utilisateur de Lucas
12 commentaires
Vérifié
manager
Taux de réponse : 90%
Délai de réponse : Dans la journée
Communiquez toujours via AirbnbPour protéger votre paiement, ne transférez jamais d'argent et n'établissez pas de contact en dehors du site ou de l'application Airbnb.

Le quartier

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Arrivée

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Départ
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