POINTS FORTS DU LOGEMENT
Procédure d'arrivée irréprochable94 % des voyageurs récents ont attribué 5 étoiles à la procédure d'arrivée dans ce logement.
Arrivée autonomeVous pouvez entrer dans les lieux facilement avec une boîte à clé sécurisée.
A cosy cottage 70 km from Tallinn in the beautiful Lahemaa National Park right by the sea and beach. Nearby places are the Võsu beach town (7 km), the famous Käsmu fishing village (9 km), beautifully restored Palmse and Sagadi manors (15 km) etc.
Équipements de base
Espace de travail pour ordinateur portable
Livres et jouets pour enfants
2 lits simples, 3 matelas au sol, 1 lit pour bébé
Ne convient pas aux animaux
Pas de fête ni de soirée
Ne convient pas aux bébés (moins de 2 ans) - The second floor staircase does not have a child gate so the child would have to be in a crib unless being constantly monitored.
L'entrée dans les lieux se fait entre 12:00 et 22:00
Départ avant 12:00
Arrivée autonome avec boîte à clé sécurisée
Simple cabanon de jardin amélioré : en haut, 1 pièce avec un couchage double + 2 matelas simples posés par terre ; en bas une pièce de 4 m2 avec bancs et une table basse ; en aucun cas nous ne pouvions y dormir Cuisine de 3m2 sans équipement ; Salle de bains = un tuyau d'arrosag…
Réponse de Anton :
I must assume, that the guest does not properly speak or understand English, which is also why she did not read or understand the listing description or her travel itinerary (which also contained full arrival instructions and the exact GPS address, which she claims never to have received). The listing clearly states the house has two couches upstairs (183 x 80 cm) and additionally two mattresses (183 x 64 cm) can be provided for two additional guests. It even gives the exact measurements of the couches and the mattresses. The couches upstairs were only pushed together (which I guess why the guest calls them a "double-bed"), but it was possible to separate them into two separate couches as well. Most guests push them together and that is how we have left them to minimize the need to push the furniture around in the room, but the guest could have easily pulled them apart to have two separate beds. All she had to do was to inspect them closer or just ask. I can only assume the guest either did not read the description or did not understand it if she was surprised to find the exact things mentioned in the listing. In addition to the couches and mattresses, upstairs there were two full chairs (not one) and two tables, in addition to the two chairs, a bench and a coffee-table downstairs. I can only assume the guest did not even enter the room (she also claimed there were no bedsheets while all four beds were fully equipped), if she only saw part of the furniture. Nowhere in the listing is the washing room called a "bathroom" but exactly what it is - a washing room. I must assume the guest doesn't know what a nordic sauna is or what a washing room in a sauna looks like, but that is exactly what a washing room for a traditional sauna looks like in this region. Besides - it was also depicted in the photos. Once again I have to assume, the guest did not even look at the photos before making the booking. As for not replying her latest AirBNB messages, I replied to all of them - saying she can find the GPS position in her travel itinerary and we will either be home or leave the door open - but looks like the AirBNB messaging system failed both of us here, as she must have not received them. For that, I have to apologize on AirBNBs behalf. When not receiving any AirBNB messages though, she could also easily have called me or even sent me SMS, as my contacts details were fully available to her. For some reason she chose not to do that. I am sorry the listing did not match the guest's expectations, but after seeing her comments, it is clear, that she did not properly read the listing description or look at the photos before making a booking and upon arrival, did not bother to properly check out the house or even ask any questions. For that however, the host cannot really be held responsible.
A lawyer by day and a photographer by night. Passions - passionate about getting organized, becoming disciplined, life-long learning and improving myself physically and mentally in every aspect in order to be all I can be. Sports - daily push-ups, pull-ups and sit-ups shoul…
Langues : English, Suomi, Русский
Taux de réponse : 94%
Délai de réponse : Quelques heures
Communiquez toujours via AirbnbPour protéger votre paiement, ne transférez jamais d'argent et n'établissez pas de contact en dehors du site ou de l'application Airbnb.