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PoolAdult and children pools.
Appartement en résidence entier

Serena Village Paradise

Profil utilisateur de Francisco
Francisco

Serena Village Paradise

4 voyageurs
2 chambres
2 lits
1 salle de bain
4 voyageurs
2 chambres
2 lits
1 salle de bain
POINTS FORTS DU LOGEMENT
Hospitalité unique9 recent guests said this host offered outstanding hospitality.
AscenseurIl s'agit de l'un des rares logements de la région qui dispose de cet équipement.
Parfaitement propre9 voyageurs ayant séjourné récemment dans ce logement ont indiqué qu'il était parfaitement propre.

2 bdrm apt, total 4 people comfortably. gated complex w/sec guards 24hrs/day 7/days a week. Beach: 15 mins away by CAR. Close to discos.
(Website hidden by Airbnb) (Website hidden by Airbnb)

Équipements

Climatisation
Télévision par câble
Sèche-linge
Équipements de base
Fer à repasser
Espace de travail pour ordinateur portable

Couchages

Chambre 1
1 lit queen size
Chambre 2
1 lit queen size, 1 canapé

Règlement intérieur

Non fumeur
Ne convient pas aux animaux
L'entrée dans les lieux se fait à partir de 14:00
Départ avant 11:00

Disponibilité

109 commentaires

Précision
Communication
Propreté
Emplacement
Arrivée
Qualité-prix
Profil utilisateur de Johnny Vladimir
Johnny Vladimir
octobre 2016
Very well maintained and equipped. The surrounding neighborhood is, to be honest, is on the downside, not really a neighborhood where you want to walk or hangout. However, once you go through the security gate, everything changes. It’s a pretty safe complex, clean, peaceful, …
Profil utilisateur de Alivia
Alivia
août 2018
I am saddened to leave a bad review but unfortunately feel the need to warn others before they are misled at their stay. I would NOT recommend staying here as a group of girls. Francisco is aware of our situation and had it not been for his understanding and apologetic message I …
Profil utilisateur de Francisco
Réponse de Francisco :
Thanks Alivia for your review and stay. I did speak with Miguel after what you described. If you read reviews on this property, he is one of the assets mentioned on here by almost everyone. This was all a misunderstanding. Asking if you have a boyfriend was to make conversations with you all. Regarding the CocoBongo Tickets, he offers to all my clients at a reduced cost (they do that when the night's event is not totally full to capacity), but that night (I checked by calling the place) they did not have reduced tickets. As for not picking you up at 2AM, was because he is a new dad (a 2-months old baby girl at his house) and he also works full time 6-days a week. He does try to go above and beyond to please my clients, I believe he tries too hard sometimes. He is not at all what is written by your review. I did understand how you felt and by all means I did the refund for the remaining of the stay. I do think he was texting you as you did not have cars, and as I describe in my description, the places to visit are not walking distance. As for the shuttle, it was changed a day after you arrival (only weekends service). I contacted administration and they confirmed and I confronted them about not informing the property owners ahead. I am truly sorry about what happened to your friend, I'm sure it must have been very scary. Thank you Francisco
août 2018
Profil utilisateur de Jared
Jared
juillet 2018
The place is awesome, clean, and safe. It is close to everything. No more than 15 minutes from the beach. I got there a few hours late, but Francisco made sure that he followed up with me until I got there safely. Francisco is an awesome host.
Profil utilisateur de Francisco
Réponse de Francisco :
Thanks Jared, I appreciate you And the comments. I'll work on the things discussed. Thank you Francisco & Miguel
juillet 2018
Profil utilisateur de Maritza
Maritza
juillet 2018
Great property to stay if you have a vehicle. The place is not close to any attraction.
Profil utilisateur de Francisco
Réponse de Francisco :
Thanks Maritza for your stay and review. Yes, you Indeed need a car to move around, attractions aren't walking distance, but just a few minutes by car. That's why Miguel is available to drive around around, for a reasonable fee, those without a vehicle. Thank you Francisco
juillet 2018
Profil utilisateur de Vivian
Vivian
juillet 2018
Departamento cómodo seguro el dueño es atento tiene todas las comodidades el Internet muy bueno.
Profil utilisateur de Andrea
Andrea
juillet 2018
Our stay was good and the hotel was very comfortable. We would go back in the future.
Profil utilisateur de Francisco
Réponse de Francisco :
Thanks so much Andrea, you are always welcomed back. Thanks for your suggestions, I'll definitely work on that, I truly appreciate it Thank You Francisco
juillet 2018
Profil utilisateur de Amado
Amado
juin 2018
Our stay here was amazing, really confortable apartment, well cleaned and good sun entrance, everything you need at hand, and Miguel was really gently and fast in helping us out with everything we need, a must go 👍🏽
Profil utilisateur de Francisco
Réponse de Francisco :
Gracias Amado, de are very grateful for your stay, very glad you liked the apt and definitely do come back. Francisco & Miguel
juin 2018

Hôte : Francisco

Punta Cana, République dominicaineMembre depuis septembre 2012
Profil utilisateur de Francisco
112 commentaires
Vérifié
Francisco est un SuperhostLes Superhosts sont des hôtes expérimentés qui bénéficient de très bonnes évaluations et qui s'engagent à offrir d'excellents séjours aux voyageurs.
World Traveler
Langues : English, Español
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
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