thank you so much for the nice stay. Next time again.

The apartment is as described. We had a short stay so the location was perfect (near the airport). The host was very reactive which is nice, thank you !

I booked a unit and it was cancelled a month before traveling. Another was available and I rebooked it. Upon arrival I asked if late check out would be available and he stated that unit it was not but he had another that was the same- same location and amenities and it was available for late check out. We are given details and sent to a location much further from where the other was. Upon arrival there is trash and kids all over. Our driver tells us do not go outside and we go up and someone is in the unit blasting music. We knock and she leaves - we go in and there are shoes, dirty dishes, and the unit is nothing remotely like the photos with no air. We message and he offers to bring a portable air and we say we want the one we booked and are told this is much better to just stay here. Kids are screaming and there are bugs. Fridge is off and smells. Unit is not clean. We state we are leaving. At 10pm we had to find another unit and asked for refund. He sent $40 and never responded.

Everyone, please be very careful before making any payments on Airbnb. Do yourself a favor and always text the host to verify that the listing is accurate. I spent hours comparing listings and finally made a decision to rent one. When I went to check in, the security guard helped me open the door and to my shock, it was someone’s home!
I was confused and immediately contacted the host. He replied, “We copy pasted the details from another listing that closed. I’ll update it now please use the directions I just sent you.” Absolutely unacceptable.
I reported him to Airbnb, got a full refund, and booked a new, honest listing. But guess what? That fake posting is still active. This behavior needs to stop. it’s dishonest, unsafe, and hurts legitimate Airbnb hosts.
And to the host: if you already have new unit, why not just post that one? Why mislead people?